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單項選擇題（）is software about the relation between the customer and the supplier in marketing.

A.Customer Relationship Management
B.Customer service
C.Sales planning
D.Distribution channel

1.單項選擇題If the goods is damaged or lost in the process of logistics, the shipper can（）to carrier.

A.claim
B.ask for pay
C.sue
D.fight

2.單項選擇題（）is the function of loading goods in the pallet and wrapping it.

A.Package
B.Containerization
C.palletizing
D.sorting

3.單項選擇題（）is to protect goods not to be deteriorated like for and medicine.

A.packaging
B.special packaging
C.green packaging
D.vacuum packaging

4.單項選擇題（）is the way to deliver goods for different shippers in the same truck by the most economic route.

A.Joint distribution
B.United distribution
C.Multiple deliveries
D.joint delivery

5.單項選擇題（）is not a physical wall but a flow virtual data to protect the computer network.

A.data wall
B.data channel
C.database
D.firewall