單項選擇題Which Service component in Cisco Unified Communications operate phase identifies and solves reoccurring incidents by analyzing incident trends to identify patterns and systemic conditions()

A.Problem Management
B.Incident Management
C.Change Management
D.Systems Monitoring


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1.多項選擇題Which two of the following activities are included in the Cisco Unified Communications staff development()

A.Collect Cisco Unified Communications Training Materials
B.Develop Job Role Training Requirement
C.Request for Training Budget
D.Develop Curriculum Map
E.Develop Informal Basic Training

3.單項選擇題Which statement most accurately describes the account planning service component in the prepare phase for Cisco Unified Communications()

A.It performs a detailed financial analysis, including current phone network costs, training, and return of investment.
B.It researches unique challenges and conducts competitive analysis to determine a vertical approach and strategy.
C.It identifies the key players, high-level solution requirements, timelines, and scope of the opportunity.
D.It provides the partner with information regarding customer acceptance of the new solution.

5.單項選擇題Quality of service is analyzed at which service component within the Cisco Unified Communications plan phase()

A.Network Readiness Assessment
B.Application Readiness Assessment
C.Site Readiness Assessment
D.Operation Readiness Assessment

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